1. Controller
I consent to processing by Maxim Evgenyevich Georgiev, an individual entrepreneur, INN 691606134262, address: 171842, Тверская обл., г. Удомля, ул. Космонавтов, д. 7А, кв. 146, operator of AERA. Requests and withdrawal: support@aera-platform.ru.
2. Data
Name; email; account/workspace identifiers; email-verification and session information; IP address, user-agent and technical logs; information I voluntarily provide to support or forms; Telegram data when I connect the bot; subscription and payment-status information. Third-party CRM data is processed under the separate Data Processing Terms and within the integrations I connect.
3. Purposes
Creating and protecting the account; email verification; providing AERA features; integrations; technical support; security and abuse prevention; subscription and payment performance; handling access, correction and deletion requests. Marketing email is not covered by this consent.
4. Operations
Collection, recording, organization, accumulation, storage, updating, retrieval, use, matching, transfer or disclosure to authorized processors where necessary, restriction, deletion and destruction, by automated or non-automated means where needed for the stated purposes.
5. Processors
AERA may use Timeweb Cloud, Resend, Telegram and Cloud.ru. Cloud.ru is the only provider of Ask AERA answers. A request carries the question text, earlier turns of the same login session and verified Core facts: metrics, comparisons, signals, source display names and status. A contact name, phone or address is not sent as its own field. This material is not used to train models. Processing takes place in the Russian Federation. YooKassa applies only to payments already made. T-Bank processes a card payment when the user proceeds to pay; CloudPayments is used only for payments in foreign currency. This stays within the functions described in the Personal Data Policy. Timeweb Cloud is used for AERA’s primary infrastructure; the servers and database are located in a data center in Saint Petersburg, Russian Federation. Potential cross-border technical transfers through foreign services are also described in the Policy.
6. Duration
Consent lasts until the processing purposes are achieved or I withdraw it, unless another lawful ground requires continued processing. Following account deletion, service data is deleted within 30 days except records that must be kept by law. Data from a disconnected CRM is deleted without undue delay.
7. Withdrawal
I may withdraw this consent by emailing support@aera-platform.ru. Processing based solely on consent will then stop unless another legal basis permits or requires it. Withdrawal does not affect processing lawfully performed before receipt of the withdrawal.
8. Evidence
By selecting the separate consent checkbox in an AERA form and submitting it, I confirm that the consent is freely given, specific, informed and unambiguous. AERA may retain technical evidence of consent such as time, text version, account/email and request metadata to the extent necessary to prove consent.